Office set up, training your CA, insurance person, front desk personnel, insurance work.
- LPN since 1978.
- Hospital work (ICU)from 1978-1992.
- Chiropractic insurance billing in the state of Michigan since 1997.
- Office manager, biller and consultant.
- Past speaker at MAC conventions in 2005, 2006 and 2007.
Contact CMT:
By Email:
carol_wojo@msn.com
By Phone:
734.323.9159
Specializing in State of Michigan Chiropractic Insurance billing, training, detailed and forensic claims investigation, consulting, previous speaker at MAC conventions, office set up and more.
Initially your consult includes me speaking with the Doctor (you) and select office staff. I gather information regarding your stats, network status, collections, patient flow, policies/ procedures, communications, job descriptions, and seminar attendance, etc.
There are specific questions I ask your billing personnel to determine their ability and desire to do an in depth and detailed job including utilization of: BCBS status forms, UHC reconsideration forms, Cofinity reconsideration forms, Medicare IVR, web Denis, the Caren system, location of all your vital information such as tax ID, provider ID’s, NPI’s, your benefit verification form and so on.
From looking at your EOB’s I can learn how claims are processed and if rejected or unpaid claims or claims paid at too low a level are investigated and followed through. Your policy for filing also tells me to what extent follow up happens. Of interest to me would be how the billing/reception staff documents and communicates insurance benefits to you and how you communicate procedure codes and related billing information to your billing staff.
References are available upon request.